Whether you are attending for a quick outpatient appointment or staying with us for a few days, we understand that coming to hospital can be a daunting experience. That’s why our staff will support you every step of the way to make your experience as comfortable as possible.
Derby Private Health is available to anyone who has medical insurance, corporate healthcare cover or the ability to self-pay. Find out more about how to access treatments using the information below.
Derby Private Health is available to anyone who has medical insurance, corporate healthcare cover or the ability to self-pay.
If your GP advises you to see a hospital consultant, you can ask to be referred to Derby Private Health and take advantage of our minimal waiting times.
Once your GP has sent the referral letter your chosen consultant will contact you to arrange a mutually convenient appointment.
If you are using Derby Private Health through your insurance company, we ask you to please contact us before your treatment starts to confirm that we recognise your particular insurer.
You will also need to contact your insurer to confirm that you have enough cover to pay for the treatment and consultations that you require.
You can self-refer, without a GP referral for the following:
– Cosmetic surgery (including weight loss procedures, varicose veins surgery, facial aesthetics procedures)
– Physiotherapy and sports injury clinic
We will take self-referees for most specialties and patients seeking advice – please contact us to find out more.
Derby Private Health offers competitive prices for anyone who wishes to have treatment privately. Patients can access our services through private or corporate medical insurance policies and by self-funding.
Private Medical Insurance
Derby Private Health is recognised by major health insurance companies including AXA, BUPA, Alliance Surgical, Aviva, WPA, Cigna and Vitality Health. However please contact us before your treatment starts to confirm that we recognise your particular insurer.
You will need to contact your insurer to confirm that you have enough cover to pay for the treatment and consultations that you require. Your insurance company will provide you with an authorisation number that will need to be passed on to our administration team.
We welcome patients who wish to pay for their own treatment. Our admin team will be happy to provide you with a quote for your intended procedure.
Full payment is required before any treatment or procedure can begin. Payment can be made via bank transfer, cheque or over the phone.
You will need to arrange an appointment with your GP and ask to be referred to Derby Private Health.Please bring your GP referral letter to your initial outpatient appointment. Alternatively your GP can send it to us by email or fax prior to your consultation.
Your GP may be able to recommend a consultant however you can also search for consultants by specialty on our website.
Next you need to call us on 01332 785200 to gain a quote, make an initial outpatient appointment and arrange payment. When attending your appointment, please come to the Derby Private Health reception.
You will see your consultant in our private consulting room. If your consultant refers you for any tests or investigations, it may be possible to arrange these on the day of your appointment. If not, a further appointment will be made at a convenient time.
To ensure the safety of our patients some specialised tests or procedures are carried out in other high technology areas of the Royal Derby Hospital, outside of the Private Patients Suite.
Initial consultations range from £150-£260.
A pre-admission assessment may be required if your treatment requires you to be admitted to hospital for surgery. This assessment is to ensure that you are medically fit for surgery. It is also an opportunity for you to ask any questions you may have regarding your procedure.
You will be seen by one of our nursing team who will ask you about your medical history. Full details will be confirmed in our appointment letter to you.
It may be necessary to carry out some routine tests and investigations at this appointment, such as an ECG, blood tests, x-rays and blood pressure checks. If you require any further investigations prior to your operation, our team will liaise with your GP.
Following your pre-admission assessment, you will receive confirmation of your admission date.
If you would like to ask any further questions either before or after your pre-admission assessment, our team will be happy to help.
Should you need to stay at our hospital you will receive a confirmation letter detailing your admission and what to bring with you. You will also be informed if you need to fast prior to your procedure.
Upon arrival please come to the Derby Private Health reception, which can be accessed via entrance 21 of the Royal Derby Hospital.
A member of our team will complete the necessary paperwork and show you to your room. A patient information folder is available at your bedside, which contains full details about your stay. Before your procedure you will be visited in your room by your consultant and our staff are always on hand should you have any questions.
You will have access to a nurse call bell and will receive regular visits from our nursing staff during each day. Your consultant will visit you regularly to check on your progress.
What to bring:
– Insurance documents
– Nightwear, underwear, dressing gown and slippers
– Toiletries and ﬂannel (towels are provided)
– Comfortable loose-ﬁtting clothes to wear during the day
– Any medication that you usually take (tablets, capsules, creams, inhalers, along with their original packaging)
Entertainment – All of our rooms at Derby Private Health are fitted with a flat screen television and patients and guests all have access to WiFi.
Food – Our menu offers a variety of nutritious snacks and meals. Our extensive menu also caters for special dietary, cultural and religious requirements.
Beverages are available for you and your visitors at regular intervals throughout the day. However you can ask for a drink at
any time during the day.
Visitors – Your friends and family are very welcome to visit at any time. However to help patients benefit from rest and recuperation we prefer visitors to refrain from visiting between 9pm and 10am.
Smoking – Derby Private Health and University Hospitals of Derby and Burton NHS Foundation Trust operate a no smoking policy. Smoking before and after surgery should be strongly avoided as it can increase the chance of complications.
Valuables – We advise against bringing any valuables into hospital with you.
Interpreter – If you require the services of an interpreter, please discuss this with the Private Patient Team prior to your consultation and admission to hospital.
Transport – If you require assistance in planning your departure, we can make arrangements on your behalf. Please ask a member of staff for more details.
Faith – Ministers of religion may be contacted by the nurse for all faiths.
When it is time to leave hospital our nursing team will advise you about your aftercare and provide you with any necessary medication.
If your consultant has requested a follow-up appointment this will be arranged prior to your discharge.